Below are the most recent testimonials sent in by our customers
We had a wonderful time and really enjoyed every moment. You guys were great – and I’ve worked with several travel agents on various trips to CR and you were far above any of them. At first, I worried that you would be just surf oriented but the attention to detail made the trip amazingly smooth. Cristina Fernandez McQuistion Family
“This is Caroline (and Naomi, Miriam, and Blair). We just got back from Costa Rica and let me tell you we were so sad to leave. We had the best time ever! Thanks so much for arranging such an awesome package for us! We especially had fun with the surfing lessons and your friends were so nice to us.” - Caroline Keating, Naomi and Miriam Ufberg, Blair Shapiro
“Jorge was really good. His first suggestion probably had the most consistent surf at my time of year but once I explained my age and surfing style he absolutely made the perfect suggestions for destinations. The places were off the “beaten path” but perfect for a more mellow situation in and out of the water. I booked the entire trip via e-mail and got everything within 24 hours. Very satisfied with the service. I would definitely book with Alacran again and I will recommend your agency with anyone that I know is traveling your way. Thanks again for everything it was a vacation of a life time and I can’t wait to get back!” - John Land, New York
“The arrangements you made for us -both the ones we asked for and the ones you recommended- were perfect. We had absolutely no difficulties at all. Due to your precise directions we didn’t even get lost – not once. Your recommendations and the arrangements you made for us were flawless! The restaurants you suggested were everything you said they’d be. The hotels were great. The kids were delighted with the beaches you suggested for surfing. Everything went without a hitch. If we travel to Costa Rica again, and I’m sure we will, we’ll surely use Alacran. We couldn’t be happier with what Alacran did for our trip and we’re not a family that’s easily impressed.” - Phil Tierney, California
“Todd/Alacran Surf tours, just wanted to thank you guys for everything you did to make my trip to Costa one of my best ever. Everything that you guys provided and suggested was top notch from theBackyard Hotel
to the chicken place in Orotina (blew the one in Jaco out of the water). I can’t say thank you guys enough for taking care of the small things that one doesn’t have time for when planning a vacation, ie.. choosing a car rental, directions, where to eat, etc. Todd, just want to thank you again, if it wasn’t for your great customer service on ALL aspects I wouldn’t have had half a nice of time.” - Greg LaMarca, New York
“We had an absolutely wonderful time in Costa Rica. I am so grateful to all of you at Alacran Surf Tours for the delightful trip you helped us plan. Our stay at the Bal del Mar was absolutely fabulous — what a delightful little hotel with a perfect staff. We couldn’t have been more pleased and we are so looking forward to our next trip. Absolutely everything from the moment of our arrival and the private transfer to Jaco to our departure when returning our rental car was absolutely perfect. Thank you, thank you, thank you; we will definitely be in touch with you as we finalize our plans for our next trip and we won’t hesitate to recommend you all to anyone traveling to Costa Rica.” - Margaret Wright
“I just wanted to let you know that I truly appreciate how your business is run. Alacran (Todd) has shown a true willingness to help us plan our trip and has been very curtious and friendly. I just got off the phone with Tico Travel attempting to find airline tickets. Not only were they rude and unhelpful, but they ended the call by telling me to go to their website instead of asking them questions. Thanks for making this fairly stressful adventure easy.” - Dan Bruno
“The trip was insane from my viewpoint! Thanks for having everything arranged for us – the hospitality in CR is the best! As mentioned from the Del Sur, the crew was phenomenal in terms of customer service, the food was fantastic and the waves at Pavones, Rio Claro, Dominical & Playa Hermosa were fun – We surfed small Mato Palo & we could see the perfect set up there!” - Kyle Kinoshita. Hawaii
“Scored one of the best sessions I ever had at Playa Grande. Alacran was key- from the surf spot descriptions, the directions, the reservations, right down to the rental car- everything was very easy. I will definitely recommend you to anyone going to Costa Rica. The phone call checking up on us was nice, we felt we at least had somebody who could help us out if we got into a jam.” - C. Hopkins, New Jersey
“Thanks again for the great tips! You guys at Alacran are really awesome! I have been very impressed and pleased with the personalized touch you add to your service” - S. Quinton, North Carolina.
“Our Costa Rican vacation was the best ever. My kids were crying because they didn’t want to leave. I am so glad I contacted you because you added immensely to the total experience. The fast response and helpful information you initially provided convinced me to use your service. You gave me all the information I needed. We had absolutely no problems from start to finish. The rental vehicle and hotel accomodations were first rate. We did everything we had planned on doing in the country and I also got a lot of surfing in. I will definitely be going back. For the first time to Costa Rica I would highly recommend a travel agency to anyone and I don’t think I could have found a better one than Alacran Surf Tours. Your overall service was numero uno. Thank you Jorge for helping make this such a memorable experience for me and my family. Pura Vida. sincerely.” - Tim Brooks
If you would like to submit your own testimonial please feel free to do so through our contact us page.